FREQUENTLY ASKED QUESTIONS

Where I can buy Divoom speaker ?
Please check "www.divoom.com/wheretobuy2012.asp" on website to find our authorized dealer in local.
How do I charge my speaker ?
Divoom portable speakers range, always includes a USB charging cable so that you can hook it up to your computer and charge it. Such as Bluetune-1, Charging takes approximately two hour andwill provide approximately 8 hours of playback time.
(Note: different model is different charging time and different playback time )
How to made it as louder as they can ?
Try to check your Audio device sound control, for better sound quality, we suggest to set up at 80% not 100%, and don’t forget to make your speaker at 80% sound control also.
I want to purchase wireless speakers for I pad 2?
Purchase wireless speakers, Divoom have Bluetune-1 & Bluetune-2 Bluetooth wireless speakerfor your option, Bluetune-1 is better for travel, if just use at home, you can consider stylish design Bluetune-2.
What’s Link-link function in Bluetune-1 ?
The Bluetune-1 features link-link function, it made your wired speakers to be wireless speaker also, Link to more your wired speakers together to enjoy wireless stereo listening.
Will Ifit-2 work with my device?
Any device that has a 3.5mm Audio input jack will be compatible with the ifit-2/ifit-3 including iPod, iPhone, MP3/MP4, laptops, CD Players, and pretty much all mobile devices.
Will Bluetune-2 work with my device?
The Bluetune-2 features a wireless bluetooth interface that will allow you to link it with most phones and mobile devices.And any device that has a 3.5mm Audio input jack will be compatible with the Bluetune-2 including iPod, iPhone, MP3/MP4, laptops, CD Players, and pretty much all mobile devices.
Power adapter of Bluetune-2 , is it supports 100-240 V ?
Yes, it is support 100-240V/50Hz input.
What is Bluetooth?
Bluetooth is a wireless technology standard for safely exchanging data over short distances(up to 30 ft. line-of-sight). In the Divoom product, Bluetooth technology is used to transmit music/sound signals wirelessly from a Bluetooth enabled device to the Divoom speaker. Bluetooth is managed by the Bluetooth Special Interest Group (SIG), which has more than 15,000 member companies and oversees the development of the technology.
I'm having trouble with pairing with my bluetooth speaker. What should I do?
Do not panic. Sometimes you just need to re-pair your device to freshen things up. Un-pair and delete the speaker from your audio source and turn off the speaker. Turn the speaker back on, put it into pairing mode (press power button twice) and search for the device.
Repair with the speaker and resume your music playback. If this fails, try to charge your speaker. If all fails, visit Divoom warranty information.
My bluetooth speaker is not as loud when playing it wirelessly! What’s up with that?
Using bluetooth technology will result in approximately 10% loss of volume due to the limitations on the technology. This is normal for all bluetooth audio devices.